Formerly Adam & Sam Brothers RepairWashing machine repair
Washer repair for front-loaders and top-loaders
A tub full of gray water, a door that will not unlock, a cabinet that thumps across the floor on spin: our technicians find the failed part, write the price before starting, and finish most washer repairs in one trip.
- $85 diagnostic, included in the repair
- Same-day visits Mon–Sat
- 5.0 on Google
- $85 diagnosticBecomes part of the repair price when you say yes. If you pass on the repair, that visit is all you pay.
- Up to $18 offAny repair requested through the online form. The diagnostic itself is never reduced.
- $10 offA second appliance’s diagnostic when we check it during the same trip.
Laundry setups north of Seattle cover a lot of ground. Post-war ramblers in Shoreline and Mountlake Terrace still keep a top-loader in the basement or the carport utility room. Newer townhomes in Mill Creek, Bothell and the Lynnwood City Center district stack a front-loader and dryer in a hallway closet, often upstairs, where a slow leak turns into a ceiling stain on the floor below. Apartments and condos around the new light rail stations add compact units squeezed into tight closets. We work on all of them, and the brand list is long: Whirlpool, Maytag, LG, Samsung, GE, Electrolux, Bosch, Miele and the Speed Queen machines people hold on to for decades. Older top-loaders with a transmission and agitator often give twenty years of service; newer direct-drive front-loaders trade that simplicity for sensors and electronics, and for sealed drum bearings whose failure usually retires the machine.
The local water deserves a mention. Everett's Spada Reservoir supply and Seattle's Tolt supply both run well under two grains of hardness per gallon, which keeps valves and heaters clean of scale but makes detergent foam up fast. A high-efficiency machine dosed with a full cap of soap in water this soft leaves a film that feeds the black mildew on front-load door boots and the sour smell in the drum. Excess suds can also trigger suds-lock pauses, weak spins and drain errors that look like a broken pump. Damp, poorly vented laundry rooms do the rest. Part of every washer visit is a quick look at how much detergent goes in, because sometimes the cure includes a smaller scoop. The lowest fill line on the detergent cap, roughly half of what the label suggests, is usually plenty here.
Washer problems we see most
Water left in the drum, a drain error such as F9 E1 or OE
- Likely cause
- Drain pump jammed by a coin, hair tie or sock, or a clogged filter
- What we do
- Clear the pump trap, test the motor, replace the pump if it is open or seized
Front-loader will not start, or the door stays locked
- Likely cause
- Door lock assembly, or wiring where the harness flexes
- What we do
- Test the lock coil and switch, check the harness, replace the lock
Top-loader thumps, walks across the floor or stops on spin
- Likely cause
- Worn suspension rods or shocks, or a broken spring
- What we do
- Replace the full set so the tub hangs evenly, then run a loaded spin
A roar on spin that grows louder over weeks
- Likely cause
- Tub bearings and seal failing, sometimes with a corroded spider arm
- What we do
- Confirm with the belt off, then advise on replacing the washer, since bearings and spider arms are outside our repairs
Tub fills slowly, or only with hot or only with cold
- Likely cause
- Water inlet valve solenoid or its screens
- What we do
- Meter each solenoid, check the screens, replace the valve
Drum hums but will not agitate or spin
- Likely cause
- Broken belt or motor coupler, or a drive fault
- What we do
- Check belt or coupler, test the motor and the board's drive signal
How we work on a washer
Before any panel comes off, we read the error history many newer machines store and run a service test, so the washer shows us where it stops. A drain complaint gets the filter and pump trap opened first, since a forgotten coin or a hair tie sits behind a surprising share of them. Spin and noise complaints get a hand on the drum: side-to-side sway points to the suspension, while a grinding rumble with the belt removed points to the bearings. Electrical faults get a meter on the lock, valve, pump and motor before we suspect the main board, and if a board is involved, we look for water damage from a leak above it, which matters in stacked closets. A front-loader that refuses to spin a small load is often just unbalanced, since one heavy bath mat can trip the balance sensor, and we show you how to tell that apart from a real fault.
Common washer parts ride on the van: drain pumps, door locks and lid switches, inlet valves, belts, couplers and suspension kits for the platforms we see most. Worn tub bearings are the one washer failure we do not repair: we confirm them during the diagnostic, show you what we found, and say plainly that replacing the machine is usually the sensible path. While we are there, we look at the fill hoses; rubber ones more than about five years old are worth swapping for braided lines, especially on a second floor. If the dryer beside the washer is acting up too, we check it on the same visit and take $10 off its diagnostic. We also level the machine on its feet before leaving, because a rocking cabinet wears the suspension and bearings faster.
What washer repairs start at
Washer repair starts at $245. Front-loader door locks, top-loader lid switches, drain pumps and inlet valves make up most of the jobs, and a main control board sits toward the upper end. That figure marks the low end of what washer repairs cost around the north end of the metro, not a promise for your machine. Your exact price depends on the model and how its cabinet comes apart; it comes on the written estimate after the diagnostic, and you decide before any work begins. If the repair would pass half the price of a similar new washer, the estimate says so rather than waiting for you to ask.
- Washer water inlet valvefrom $245
- Washer lid switch / door lockfrom $245
- Washer belt or couplerfrom $249
- Washer drain pumpfrom $255
- Washer shocks, springs or suspension rodsfrom $259
- Washer control boardfrom $269
- Diagnostic visit$85, included in the repair
- Second appliance, same visit$10 off its diagnostic
Starting prices for the north Seattle area, 2026. The $85 diagnostic is included in any repair you approve, and the exact price is in the written estimate before work starts.
Common questions
Why does my front-loader smell musty?
Usually because detergent residue and lint sit in the door boot and outer tub, where damp air keeps them from drying. In our soft water, a smaller dose of HE detergent, a monthly cleaning cycle and leaving the door cracked between loads solve most cases. If the smell persists, the drain filter or a partly blocked hose may be holding stale water, which we can clear.
Is a washer with bad bearings worth fixing?
Not with us. We do not replace washer tub bearings, or the seal and bearing kit that goes with them; reaching them means pulling the outer tub, and on some models the bearing comes only with a new tub. When the diagnostic confirms worn bearings, through a roar on spin, a wobbling drum, a leak at the rear seal or rust streaks, we tell you plainly that a new washer is the better route. Dryer drum bearings and rollers we still repair.
What can I check before booking?
Make sure the machine is plugged in and the breaker is on, both water valves behind it are open, and the lid or door closes fully. On front-loaders, open the small drain filter at the lower front with towels and a shallow pan ready. Unplugging for a few minutes clears some error codes. Anything beyond that is our job.
Do you repair stacked washer and dryer units?
Yes. Stacked pairs and one-piece laundry centers are common in condos, apartments and newer townhomes across Lynnwood, Bothell and Mill Creek. We bring what we need to separate or slide them safely in tight closets, and we pay extra attention to leaks, since water from an upstairs washer can damage the machine and the ceiling below.
Do you work on Speed Queen, Miele and Electrolux washers?
We do. Speed Queen top-loaders and front-loaders are built to be repaired, with heavy transmissions and simple controls, so they nearly always deserve a repair over a replacement. Miele and Electrolux machines take more specific parts; if one has to be ordered, you get the timing along with the written price.
Talk to Adam & Sam
Stuck with a drum of soaking laundry? Phone us, or book online and take up to $18 off your washer repair. The $85 diagnostic stops being a separate charge the moment you approve the fix.
Schedule a repair
Request a visit from Adam & Sam
Send the basics and we call you back with an arrival window, most days the same morning.
- $85 diagnostic Becomes part of the repair price when you say yes. If you pass on the repair, that visit is all you pay.
- Up to $18 off Any repair requested through the online form. The diagnostic itself is never reduced.
- $10 off A second appliance’s diagnostic when we check it during the same trip.